# Getting Started as a Requester

Welcome to Boomerang. As a Requester, you'll use the platform to find warm paths into your target accounts and contacts, and request introductions from the people in your company's extended network — your internal team, investors, advisors, customer champions, and other trusted relationships who can open doors for you.

This guide walks you through your first login and what to expect the first time you use the platform.

***

### How you'll access Boomerang

Depending on how your organisation has set things up, you'll access Boomerang in one of two ways:

* **Boomerang web app** — Direct access at [app.getboomerang.ai](https://app.getboomerang.ai/).
* **Embedded in Salesforce** — If your team uses Salesforce, Boomerang may appear as a **Warm Intros** tab directly on Account records.

You only need to go through the first-login flow once. After that, either entry point will work.

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### Step 1: Confirm your account is set up

Before you can log in, your Super Connector Admin needs to add you to Boomerang using your work email address. If you're not sure whether this has happened, check with your admin first.

You won't receive an invite email — Requesters log in directly using the steps below once their account has been provisioned.

***

### Step 2: Log in for the first time

You can log in from either the Boomerang web app or — if your team uses Salesforce — directly from inside the Warm Intros tab in Salesforce.

#### Option A: Log in via the Boomerang web app

1. Go to [app.getboomerang.ai](https://app.getboomerang.ai/). Enter your work email address.

<figure><img src="/files/ZGjqrCXD6iPvberMJBEO" alt=""><figcaption></figcaption></figure>

2. Choose your sign-in method:

* **Sign in with Google (SSO)** — if your team uses Google Workspace.
* **Sign in with OTP** — a one-time passcode is sent to your inbox. Enter it to complete sign-in.
* **SSO via your corporate identity provider** — if configured by your admin (e.g., Okta).

Use the same work email address your admin used when they added you.

> **Tip:** Bookmark [app.getboomerang.ai](https://app.getboomerang.ai/) for quick access going forward.

#### Option B: Log in from within Salesforce

If your team uses Salesforce, you don't need to leave Salesforce to log in:

1. Open any Account record in Salesforce.
2. Click the **Warm Intros** tab.
3. The Boomerang login screen will appear inside the tab.
4. Sign in using OTP, Google SSO, or your corporate identity provider — the same options as above.

Once you're signed in, the Warm Intros tab will load relationship paths for that Account, and your session will persist for future visits.

***

### Step 3: Complete the brief onboarding

On first login, Boomerang will walk you through a short orientation — a quick tour of the search experience, the relationship paths view, and how to submit an introduction request. It takes about two minutes.

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### If your team uses Salesforce

Your admin may have embedded Boomerang directly inside Salesforce as a **Warm Intros** tab on Account records. A few things to know:

* You can do everything — including logging in for the first time — without leaving Salesforce. Just open any Account, click the **Warm Intros** tab, and sign in directly inside the tab.\ <br>

  <figure><img src="/files/54sHBMcT6wfh7bp3DOiP" alt=""><figcaption></figcaption></figure>
* After you sign in once, your session persists. Future visits to the Warm Intros tab will load your relationship paths automatically.
* If the login screen reappears later on, your session has expired. Sign in again inside the tab to continue.

For more on how to use the Warm Intros view, see *Finding warm paths to your accounts*.

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### Troubleshooting your first login

| Problem                                                | What to try                                                                                                                                                         |
| ------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **"Account not found"**                                | Confirm with your admin that your account was created using the email address you're signing in with. The email must match exactly — though it is case-insensitive. |
| **OTP email not arriving**                             | Check spam/junk. Ensure you entered your work email. Some corporate mail gateways delay OTP emails by a minute or two.                                              |
| **Warm Intros tab in Salesforce shows a login screen** | Your Boomerang session has expired (or you haven't signed in yet). Sign in directly inside the Warm Intros tab to resume.                                           |

For anything else, reach out to your Super Connector Admin or email <support@getboomerang.ai>.

***

*Next:* [*Finding warm paths to your accounts*](https://claude.ai/local_sessions/02-finding-warm-paths.md)


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