# Reviewing requests and making introductions

**Prerequisites:** a completed Super Connector profile. See [Super Connector Setup](https://help.getboomerang.ai/super-connectors/setting-yourself-up-on-the-product).

### How Requests Reach You

New requests trigger an email from Rudy with a link to the Boomerang platform. The link opens the request directly.

<figure><img src="/files/MU7oyGyOQgKyLsHUmRRI" alt=""><figcaption></figcaption></figure>

Each request has been validated by the program team against your engagement preferences. Off-fit asks are filtered out before they reach you.

### What's in a Request

The request page contains the context the sales rep submitted:

* The prospect's name, company, and role
* The rep's stated reason for the introduction
* What they intend to discuss
* Any deal context the rep included

<figure><img src="/files/AJs608QsdysEK3ysNLfi" alt=""><figcaption></figcaption></figure>

### Evaluating the Request

Three considerations are usually enough:

* The strength of your relationship with the prospect.
* Whether the rep's rationale is credible.
* Your capacity to send the introduction promptly.

If any of these doesn't hold up, decline.

### Request States

| State    | Trigger                                                      |
| -------- | ------------------------------------------------------------ |
| Pending  | Default. No action taken.                                    |
| Accepted | You've agreed to make the introduction. The rep is notified. |
| Rejected | You've declined. The rep sees the reason you provided.       |

There is no penalty for leaving a request in Pending. There is also no expected acceptance rate.

### Accepting

Clicking **Accept** does two things:

1. Notifies the sales rep.
2. Generates a draft intro email.

Boomerang does not send the introduction to the prospect. The intro goes out from your own inbox, in your own voice.

### Sending the Intro

The generated draft is a starting point, not a finished message.

1. Review the draft.
2. Edit as needed — opening line, characterization of the prospect, level of formality.
3. Click **Copy**.
4. Paste into your email client, address it to the prospect (CC the rep if appropriate), and send.

### Declining

Click **Decline** and provide a reason. The rep sees this reason.

Brief is fine. Practical reasons land best — relationship strength, fit, timing. If you have a better path in mind, mentioning it is useful.

A declined request is more useful to the rep than silence.

### After the Introduction

Your role ends once the email goes out. Past introductions are visible in the **History** tab.

<figure><img src="/files/oF6RNe0ns7g8satevNnJ" alt=""><figcaption></figcaption></figure>


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